Swift Cart – Frequently Asked Questions (FAQ)

1. What is Swift Cart?

Swift Cart is Pakistan’s trusted all-in-one online shopping mart, offering a wide range of products including fashion, beauty, electronics, home essentials, toys, skincare, perfumes, and more all in one place at affordable prices.

2. Do you deliver all over Pakistan?

Yes. We deliver to all major cities and towns across Pakistan through reliable courier partners.

3. How long does delivery take?

• Standard Delivery (within major cities): 3 – 5 working days

• Other Areas: 5 – 7 working days

4. What payment methods are available?

We currently offer:

• Cash on Delivery (COD)

• Bank Transfer / EasyPaisa / JazzCash (for selected orders)

5. What are the delivery charges?

Delivery charges vary by location and product weight. The exact delivery fee will be shown at checkout before you confirm your order.

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6. How can I track my order?

Once your order is shipped, you will receive an SMS or Email with tracking details so you can monitor the status of your parcel.

7. Can I return or exchange my order?

Yes. We have a 3-day return and exchange policy (from the date of delivery) for unused, undamaged, and original-packed items.

• If you receive a wrong or damaged product, we will replace it at no extra cost.

• For size or color change, courier charges may apply.

8. How do I place an order?

1. Browse products on our website.

2. Click “Add to Cart”.

3. Proceed to “Checkout” and fill in your details.

4. Select your payment method and confirm your order.

9. Do you offer discounts or promotions?

Yes. We regularly offer discounts, bundle deals, and seasonal sales. Stay connected with us on social media for updates.

10. How can I contact Swift Cart?

• WhatsApp / Phone: 0337-2430258

• Email: swiftcartmart.pk@gmail.com

• Website: www.swiftcart.pk

Our support team is here to assist you with any questions regarding orders, products, or returns.